CONTRACT/PAYMENT/CANCELLATION

 
Site Simple is a service provided by Portridge Green Limited. It is offered on a monthly rolling contract, you may cancel at any time by emailing help@portridge.uk or completing the request form here. We simply ask for 30 days notice.
 
Payment is made via credit or debit card, we us Stripe as our payment processor.
 
Payments will be collected on the same day every month, charged to the card used to sign up, you can change your payment method via your account on our website.
 
payments are subject to change if additional services are added such as email addresses.
 
Failed payment will result in an automatic suspension of the subscription and website, please make sure card details are up to date.
 
When a Site Simple subscription is cancelled, the website will be taken offline. We keep a copy of all websites for a 12 month period so I can be reinstated should you decide to return. After this time the website will be delete from our servers.
 
Site Simple websites cannot be transferred elsewhere on termination of a contract. However we can convert your website into a standalone website for an additional charge, please contact help@portridge.uk to obtain a quote.
 

DOMAIN

 
Your domain renewal is included as part of your subscription.
 
Domains registered by us will be registered in your name/company name and remain your property. They will be transferred to you at the end of the agreement.
 
If you already have a domain registered, we will transfer this to our registrar account so that we can manage the domain and renewals on your behalf.
 
If you prefer not to do this, we will assist in setting up the domain, for use with Site Simple, but please be aware you are responsible for renewing your domain, and we cannot be held responsible for any downtime due to expired domains.
 
The subscription includes a standard domain e.g. .co.uk/.uk/.com There will be additional charges for premium domains.
 

EMAIL

 
Our email service and is provided using Microsoft 365. These cost £3/mailbox.
 
You may add/remove mailboxes at any time by emailing help@portridge.uk or submitting a request here.
 
If you decide to cancel your Site Simple subscription you are able to continue to pay for and use your email service.
 
You are also free to migrate your emails to another provider, we can assist with this but additional charges may apply. Please contact us to discuss this.
 
In order to keep costs down, Site Simple emails do not come with our usual security solution which includes antivirus, anti-spam and back up. If you would like to upgrade your email to include this then please email help@portridge.uk. Secure mailboxes are £6/month.
 
You can also upgrade to a higher Microsft 365 package please contact us to discuss this.
 

CONTENT/DELIVERY

 
You must provide us with all the text and images required for us to place on your website.
 
We aim to get your site complete within 5 working days once we have received and approved your content.
 
Failure to provide content will result in a delay in the site completion.
 
All content must be your own and free from copyright. Site Simple cannot be held responsible for any copyright infringement.
 
If you do not have images for your site we can assist in sourcing free or paid stock images, though most clients prefer to use their own images to better represent the business.
 
We can provide photography for an additional charge.
 

ONGOING SERVICE

 
We will host, manage and maintain your website, this includes security, backups, security updates and patches.
 
We provide you access to make changes to your own website content, however you may also submit a request for us to do this on your behalf. You do this here
 
Our hosting provides 99.99% uptime, however we cannot be held liable for any loss of business due to website down time.
 
Where a problem may arise then we will work to restore service within the same day.
 

GOVERNING LAW

 
This agreement is governed by the laws of the United Kingdom
 
Site Simple is a trading name of Portridge Green Limited, 81-83 Yorkshire Street, Oldham OL1 3ST
Company Number: 08669889
 
 

COMPETITION

To enter the competition you must be a legitimate business or sole trader than needs a website. 

All entries will be assigned a number and then a winner will be randomly picked via a number generator. 

The winner will be announced on our social media channels on the 1st March, and the winner will also be notified via email. 

The prize is a 12 month subscription to Site Simple. We will build and host you a one page Site Simple website for 12 months.

After 12 months you can are free to cancel if you wish or subscribe to Site Simple and keep your website.